Money Plus is committed to protecting and respecting your privacy. We want you to feel safe when you give us your personal details. We will always clearly identify ourselves in correspondence and on our website.

It is the intention of this privacy statement to explain to you the information practices of Money Plus in relation to the information we collect about you and other users. Money Plus maintains the same privacy practices with respect to data that is collected off-line and on-line and this notice also covers both those methods of data collection and use.

For the purposes of the General Data Protection Regulation (GDPR) the data controller is:

• Money Plus, Stephen Street, Sligo

Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who are we?

We are Money Plus Financial Brokers Limited trading as Money Plus. We may be contacted at our registered office at Stephen Street, Sligo F91 X089 or by email info@moneyplus.ie. Our principal business is to provide advice and arrange transactions on behalf of clients in relation to life & pensions, savings and investments along with mortgages and associated advice.

To provide you with relevant information and respond to your requests we sometimes request that you provide us with information about yourself. Money Plus complies with EU GDPR for the collection, use, and retention of all personal data. Our Data Protection Policy is available on request.

Money Plus website – What information we gather

In general, you may visit our website without identifying yourself or revealing any personal information. Money Plus collects domain information from your visit to customize and improve your experience on our website.
This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the internet, and the internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its performance.
Some portions of the website may request that you give us information about yourself, from which we are able to identify you e.g. your name, email or other address. Some ways in which we may collect information from you are:

• Subscription to newsletters or other Money Plus content-related correspondence
• Event registrations for seminars, conferences etc.
• White paper or other downloads

Use of the information we gather

When we collect information about you, we intend to tell you why we are asking for the information and what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other parts of this website, although you may not be able to access certain services. In certain areas of our website, we may, where appropriate, enable you to ‘opt in’ to certain uses of your information e.g. personal data and direct marketing. Data will not be held for longer than is necessary and general client details will be held while you are a client.

The information we collect about you or your computer is used to run the website, respond to your requests or process any transactions you have requested. It may also be used to verify your identity, send you information or contact you in relation to a Money Plus product or service that you are using or that we believe may be of interest to you after you have chosen to ‘opt in’.

Sharing information with third parties

In certain instances, we may make your information available to third parties with whom we have a relationship where that third party is providing services on our behalf. We will only provide those third parties with information that is necessary for them to perform the services and we take measures to protect your information.

The information we collect may be used, stored and processed in the EU, UK or in any country in which Money Plus does business. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country (including countries which may not have adequate levels of protection).

Money Plus may disclose information it has collected about you on the website if required to do so by law or when necessary to protect the rights of Money Plus or its employees.

Data Security

It is our intent to strictly protect the security of your personal information; honour your choice for its intended use; and carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. We have taken appropriate steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as bank details.

However, you should always take into consideration that the internet is an open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to access it.

How to update and/or amend the personal information you have provided

You are entitled to know whether we hold information about you and, if we do (subject to certain limitations), to have access to that information and have it corrected if it is inaccurate or out of date. To exercise your Right of Access or to update your details under your Right of Rectification or Erasure please email your request to the contact address below with proof of identity.

Business Relationships

This website contains links to other websites. Money Plus is not responsible for the privacy practices or content of such websites. Money Plus uses pixels, transparent GIF files and other methods to help manage online advertising.

Contacting us

If you have any questions or comments about our privacy notice or practices, please contact us. Money Plus may modify or update this privacy notice from time to time at any time without prior notice. You can check the “Last Updated” date below to see when the notice was last changed. We encourage you to check this notice often so that you can continue to be aware of how we are protecting your personal information. Your continued use of this website constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.

Email: info@moneyplus.ie

Your questions answered….

Q: Why do Money Plus need to collect and store personal data?

A: In order for us to provide our service to you we need to collect personal data. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes Money Plus will always seek your explicit consent.

Q: How will Money Plus use the personal data it collects about me?

A: We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary.

Money Plus is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Q: Under what circumstances will Money Plus contact me?

A: Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

Q: Why we are processing your data? Our legal basis.

A: Our reason and purpose for processing your personal data is:

• We have your consent
• We need to process your data to complete the performance of a contract
• Where you, the data subject is a party Money Plus processes data without consent in order to fulfil contractual obligations [such as bank details to process salaries, postal address in order to supply products and services, etc.].
• legal obligation that needs to meet
• protect the vital interests of the data subject, including the protection of rights and freedoms
• processing that is in the public interest
• necessary for the legitimate interests of the data controller or third party, unless the processing is overridden by the vital interests, including rights and freedoms
• national law

Data Subjects Rights:

We, Money Plus facilitate the data subject’s rights in line with the data protection policy and the subject access request procedure. This is available on request.
Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organization.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to judicial review: in the event that Organization Name refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

Additional information we are providing you with to ensure we are transparent and fair with our processing

Retention of your personal data

Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Money Plus will process personal data in accordance with our retention schedule. This retention schedule has been governed by our regulatory body (Central Bank, Revenue) and our internal governance.

Withdraw consent

If we are relying on your consent to process your data you can withdraw this at any time – this does not affect the lawfulness of processing based on your consent before its withdrawal.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Money Plus, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Money Plus data protection representatives.

Failure to provide further information if required

If we are collecting your data to fulfill a contract e.g. life policy or mortgage loan and you cannot provide required data the consequences of this could mean the contract cannot be completed.

Last Updated 19th April 2023