Given these unprecedented times, while we all adapt to manage the coronavirus (COVID-19) and adhere to the HSE and Government advice, we wanted to reassure you that we will continue to do what we can to support our clients. The health and safety of our colleagues, clients, and friends is our top priority. We are following the Government’s advice and where possible, Money Plus employees will work from home for the coming weeks. Our team can work remotely, and our systems are enabled to facilitate this. Our move to remote working will not impact our core business operations and we will continue to deliver the very best possible service to you and our supply companies. Many businesses will also be working remotely at this time, so you will appreciate the value of having the right systems in place to facilitate normal business activity.
How to contact us?
If you have any questions or queries, you can reach your Adviser on the relevant mobile below. Alternatively, you can reach us on the individual emails listed below or by email on firstname.lastname@example.org
|071 919 4000
|086 258 1202
|086 784 7827
|087 774 3335
Covid-19, Claims & Underwriting Explained?
We understand that, given the circumstances, you may have questions about underwriting and the claims position on COVID-19. We would like to reassure you that your life cover will not be impacted by COVID-19. In the unfortunate circumstance that a client contracts COVID-19 and dies, the life plan would pay out in line with the usual claims philosophy.
Do you need to tell your Insurer if you have been diagnosed with, or are awaiting testing for, COVID-19?
If your policy is already in place you do not need to let the insurer know. The original plan terms and conditions continue to apply, and nothing changes due to this pandemic.
For new client applications or applications currently in progress which are pending any requirements, for example a special terms letter or direct debit mandate, you do need to let us know and we will update your insurer.
As is always the case, you need to fully disclose anything which may have arisen between the date they applied for cover and the date that your plan becomes “live”. This includes any new medical issues, medical investigations or new symptoms.
In the unfortunate event that you develop COVID-19 symptoms, have been advised to get tested or have been diagnosed, your insurer will need to wait until for full recovery and a period thereafter before providing cover. Currently, this period of postponement is three months, but each case will be reviewed individually.
Given the Coronavirus pandemic, individuals and families are understandably concerned. We can see how fragile the economy is when the risk of lost income arises. You may wish to ensure that your family is financially secure should the unexpected happen. We can arrange lifecover, specified illness and income protection cover and we can do so digitally. Should you wish to boost your cover, you can do so from the comfort of your home. Just get in touch and we will do the rest.
- The process is easy and can be completed in one phone call.
- Eliminates the need to post items.
- Fully integrated – you can review all documents.
- Fully secure and legally accepted.
- All part of our service – fully digital process.
If you have any other questions or you would like guidance on the specific process, our support team are more than happy to help. You can contact us on 071 919 4000 or by email on email@example.com